The FCC adopted a Second Report and Order at its Open Meeting on November 17, promulgating rules requiring service providers to deliver more timely and actionable information to 911 facilities during network outages. The Commission hopes the new rules will streamline the network outage notification process and align the requirements imposed on different service providers.

Jason P. Chun
Associate at Keller and Heckman LLP
Washington, DC
FCC Proposes 911 Outage Reporting Rules
At its Open Meeting on April 22, the FCC adopted a Third Notice of Proposed Rulemaking seeking comment on proposed rules changes to 911 outage reporting. The proposed rules aim to help 911 call centers maintain emergency services and inform the public when to use alternatives to calling 911.
Customer Notification
One of the biggest…
Broadband Funding Opportunities in the COVID-19 Relief Act
Enacted on December 27, 2020 as part of the Consolidated Appropriations Act of 2021, the Coronavirus Response and Relief Supplemental Appropriations Act (“Act”) establishes or re-appropriates a number of significant broadband-related support programs. Reflecting the urgency of the COVID-19 situation, the Act calls for unusually prompt implementation by the administering agencies. For example, solicitations of…